A Million-Mile Accord; Ford's quality slips

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Honda's First Million-Mile Accord

 

Published October 24, 2011 

| Associated Press

A Maine man and his car are celebrating a million-mile milestone.

Joe LoCicero was given a 2012 Honda Accord at a parade in the city of Saco on Sunday after surpassing the million-mile mark on the odometer of his 1990 Accord. He reached the milestone last Thursday.

A Honda spokeswoman tells The Portland Press Herald it's the first time the manufacturer has documented an Accord reaching one million miles.

LoCicero says he bought the car in 1996 with 74,000 miles. The former mechanic did much of his own work. The secret he says is following maintenance schedules, using quality parts and driving safely.

He swears the transmission and engine are original.

Now that he has a new Accord, he's not sure what he'll do with the old one.



Ford's quality slips in new Consumer Reports rankings

Ford's ranking fell 10 spots in Consumer Reports' annual auto reliability survey, hurt by glitchy touch screens and transmissions. It now ranks 20th out of 28 major brands.

 
By TOM KRISHER and DEE-ANN DURBIN    Comment on this article 0  
Published: October 26, 2011

 

Ford's ranking fell 10 spots in Consumer Reports' annual auto reliability survey, hurt by glitchy touch screens and transmissions. It now ranks 20th out of 28 major brands, based on a survey of the magazine's subscribers.

 

A 2012 Ford Focus Hatchback and other sedans are lined up at the Salem Ford dealership in Salem, N.H., Tuesday, Oct. 25, 2011. Consumer Reports says Ford's quality has slipped in the past year because of problems with transmissions and touch-screen systems in some new models. (AP Photo/Charles Krupa) ORG XMIT: NHCK501

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The Dearborn, Mich., automaker had been closing the quality gap with Japanese brands in recent years, but it may need to take its own advice from a 1980s ad campaign, which told viewers that “Quality is Job 1,” at the company.

Japanese automakers continued to dominate the survey's top rankings. Brands from Toyota, Honda and Mazda held the top nine spots in the 2011 study, while Chrysler's Jeep was the top brand from a U.S. automaker. The Chrysler brand showed the most improvement over last year.

The findings are based on surveys taken this spring of magazine subscribers who own or lease 1.3 million vehicles from the 2002 to 2011 model years. The magazine uses the findings to predict reliability of 2012 models.

Consumer Reports ranks No. 3 on the list of information sources used by Americans to pick vehicles, topped only by brand loyalty and recommendations from friends and family. The magazine released its annual survey results Tuesday in Detroit.

At Ford, magazine subscribers found problems with the MyFordTouch and MyLincolnTouch dashboard control screens, saying they froze or were difficult to use, said David Champion, senior director of auto testing for Consumer Reports. The screens control cabin temperature, the radio and other functions. Also, the company's new small cars, the Focus and Fiesta, have automatic transmissions that shift often and awkwardly, Champion said.

Although most of the transmission problems were rated as minor, many subscribers said the cars seemed to shift at will, especially at low speeds, Champion said.

Bennie Fowler, Ford's group vice president for quality, said the company is taking the customer feedback seriously.

Ford's Lincoln luxury brand moved up one spot to 14th.

How others fared

For the fourth year in a row, Toyota's Scion, a brand geared toward young people, had the fewest problems, followed by Toyota's Lexus brand, Honda's Acura, Mazda, and the Honda brand. Lexus, a perennial top finisher, recovered from a fall last year, rising seven spots on the list.

Scion was tops because the two models covered in the survey, the xB and xD, have been built for several years and the bugs have been worked out, Champion said. Champion also said Mazda improved because its models have been out for several years.

For the most part, older models have better reliability than new or revamped models, Champion said.

At Chrysler, however, new or significantly revamped models led its resurgence. Champion said the Chrysler 200 midsize sedan, and the new Jeep Grand Cherokee and Dodge Durango SUVs helped the company improve its ranking.

Chrysler has been plagued by reliability problems for years, but has been improving since the U.S. government put Italy's Fiat in charge after Chrysler's 2009 bankruptcy filing. The Chrysler brand, for instance, moved up from 27th last year to 15th this year. Jeep rose 7 spots to finish 13th.



所有跟帖: 

色大兄弟, 原来你的本田变速箱也翘辫子了 -xavet- 给 xavet 发送悄悄话 (33 bytes) () 10/28/2011 postreply 06:36:41

是呀,一个去年坏了。还有一个现在也开始不对劲了,都过了保修期。 -色大胆小- 给 色大胆小 发送悄悄话 色大胆小 的博客首页 (0 bytes) () 10/28/2011 postreply 06:59:03

联系一下本田北美,或许能挽回点修理的花费 -xavet- 给 xavet 发送悄悄话 (108 bytes) () 10/28/2011 postreply 07:21:10

坏的时候都10年旧的车了,我想联系也没用,年头忒久了。 -色大胆小- 给 色大胆小 发送悄悄话 色大胆小 的博客首页 (0 bytes) () 10/28/2011 postreply 07:40:22

that means the cr's conclusion is a joke. its dependability is -kdlk- 给 kdlk 发送悄悄话 (0 bytes) () 11/02/2011 postreply 21:09:36

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