help, please --IB closed my account without reason.

IB closed my account without reason today.

I did NOT receive an email from IB regarding "password change" six months ago. because i had a INACTIVE email through hotmail.

Then IB said some customer got attacked by attempted withdraw; they need to verify our ID. So i changed my password, sent them my Dr. lisense and utilities bills as they told me. Then they terminated my account after i followed their instruction...

I did nothing wrong, but only missed their email due to inactive email address.

I still do not understand why my account is closed.
When u are going to die, u want to know why u will die.
Even if u are a criminal, the court will tell u what crime u commit, and your lawyer will get chance to debate with the court for u, rught ?

I am INNOCENT, please help me to figure it out why i got this trouble ?

Thanks a lot for your help.

所有跟帖： 

• just call them. period. -putwriter- ♂ (0 bytes) () 03/19/2008 postreply 10:20:49

• 回复：just call them. period. -seabird58- ♀ (221 bytes) () 03/19/2008 postreply 10:24:00

• 打电话去，不同人可能有不同说法，找到帮你的人为止 -husky- ♂ (0 bytes) () 03/19/2008 postreply 10:22:48

• why not call ib support people. -DQmm- ♂ (0 bytes) () 03/19/2008 postreply 10:22:53

• it is standard -putwriter- ♂ (69 bytes) () 03/19/2008 postreply 10:24:49

• 回复：it is standard -seabird58- ♀ (99 bytes) () 03/19/2008 postreply 10:27:57

• withdraw your money, and open a new account. -sunny2007- ♂ (3 bytes) () 03/19/2008 postreply 10:51:04

• Have your statement ready, talk to their manager. -wavePlayer- ♂ (125 bytes) () 03/19/2008 postreply 11:04:32

• 回复：Have your statement ready, talk to their manager. -seabird58- ♀ (53 bytes) () 03/19/2008 postreply 11:07:17