We bought it brand new in March, 2018 (tenants were complaining about the old one). It starts to have problem 3 months later. It cannot finish the cycle and the clothes will still be wet after it was done. After the technician changed the control board (parts were free, but labor was almost $200), then it starts to leak at the bottom a couple months later. We got rid of it and bought Speed Queen instead. So far so good. It is an expensive lesson.