if I were you. I wil try to contact the higher level pesonal in

来源: 知福惜福 于 2008-07-30 12:28:31 [] [博客] [旧帖] [给我悄悄话] 阅读数 : 0 (196 bytes)

and explain the situation to see if you can get any help from them.
Don't just take no from customer service person. Usually the higher the level you contact, the easier you get a solution.

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