职场英语:Teamwork(音频文字)

来源: 紫君 2014-04-21 05:55:08 [] [博客] [旧帖] [给我悄悄话] 本文已被阅读: 次 (14827 bytes)
职场英语:Teamwork(音频文字)ZT
http://http-ws.bbc.co.uk.edgesuite.net/mp3/ukchina/simp/2010/01/bbc_bc_business_teamwork_au_bb.mp3
http://www.bbc.co.uk/ukchina/simp/elt/2010/05/100127_bc_business_expert_teamwork_story.shtml

阅读理解练习

1. Lesley 建议新加入一个团队的员工应当首先做些什么?
2. Lesley 注意到的哪些个人的特点会影响到她的同事对她的看法?
3. 如果一个团队里每个成员的意见和性格都很相似,是否就说明这个团队的表现会很出色?
4. 如果你和团队中的一位同事合不来,你应当首先做的事情是什么?
5. 很多英国公司里的同事下班后都喜欢去酒吧喝酒聊天,如果你不喜欢喝酒应该怎么办呢? 

Tip 1  I think anyone joining a team is going to feel nervous about that. But also it’s perhaps worth remembering that the members of the team may also feel a bit apprehensive 忧虑的 about a new person joining their team because the new person can change the dynamic 动态 for them too. So there’s probably going to be some nervousness on both sides. I suppose courtesy 礼貌 and the basic politeness of pleases and thank-yous and smiling and so on counts for quite a lot in the early stages. These things do count and people like it if you’re showing appreciation to them for giving up their time to help you or train you or get you started.  

Tip 2  I think it’s important, particularly in the early stages, to try to get a feel for 感 受,了解 the culture that’s at work within the organisation, to observe that culture so that you can, over time, come to understand how it works. For example, you can observe very early on how people dress, their dress code 着装规则。 Is it a place where people are dressed quite formally, in business suits or perhaps more casually? You can also listen to how people speak to one another, how they address their colleagues. Is it in a chatty, relaxed sort of way or perhaps something a little bit more formal, a little bit more businesslike? And once you’ve observed those sorts of issues, you can then look whether they change with different categories of staff, for example do more senior management perhaps have a slightly different dress code, do people speak to them in a slightly different way? These things can be quite subtle 微妙 and so by really trying to watch and listen and understand the dynamic, over time you should be able to pick them up 掌握它们。 

Tip 3  There are also, I think, important cultural issues to understand in the organisation around the way people work, the work ethic 职业伦理 if you like. Some businesses have a very driven 奋发努力的 culture where everyone works very hard continuously throughout the day and if it’s that sort of organisation, and you’re having a more relaxed approach then perhaps that won’t fit in 融入 so well. On the other hand, some organisations have a very relaxed, casual, quite friendly working environment and in that environment a person who’s trying to be very businesslike and formal and get their head down 奋力工作 and plough through nothing but work all day long with no social interaction might be deemed 被认为是 to be a person who didn’t fit in and wasn’t contributing to that more open and friendly business culture. So you have to try to get a feel for it and again the best way to do that is just by watching and observing in the early stages and not committing to a particular course of action until you think you’ve got a feel for it. 

Tip 4 A key aspect of team-working is to understand how you will be perceived 被感知 by the rest of the team, so to try to see yourself through their eyes. You have to have some degree of self-awareness 自我认识, you have to understand what impression you’re likely to make on other people. To give you an example from my own life, I stride 大踏步走 very fast around our building and that apparently can sometimes make me look a bit too purposeful 果断的 and sort of a little bit intimidating 令人畏惧的 perhaps, but it’s just because I’m moving quickly to get on to the next thing. But as I became aware of this, from comments colleagues had made, I learned to, to strut about 走来走去 the place a little less, shall we say! But I’ve also learned that when I’m meeting new colleagues, they may not be aware of how they’re coming across 表现出的面貌、形象(给人的印象). I have a Chinese colleague who I’m very fond of and when I first met her she seemed to me a very serious person and she didn’t tend to smile much. But actually now I’ve got to know her, she’s not a serious person at all; she has a very very funny sense of humour and often makes me laugh. But she does it with a straight face 表情严肃 in a, what we call a very deadpan 面无表情的 way, and I love that and I’ve learned to really appreciate that quality in her.   

Tip 5 In most teams, it’s not a desirable outcome 结果 to have everyone exactly the same. Most teams benefit from some diversity 多样化 whether it be in skills, in age range, in any kind of way. So if you’ve been chosen to join a team then the chances are 很有可能 that’s because you appear to have something to bring to 有可以贡献的东西 that team. And the fact that you may be different from some other members of the team may very well be a good thing and a positive thing and may be part of why you’ve been recruited into that team. So, I think everyone needs to avoid thinking that in order to fit in you have to be the same as everyone else – definitely not so. And also, if in order to fit in you feel you have to be someone that you’re not, that’s going to be very stressful for you over time and very difficult to sustain 持续. So you have to find a way to work in the team, but to be yourself and to connect with your colleagues. And your colleagues may very well be interested in the cultural aspects that you can bring to the team that are different from their own.   

Tip 6 I have an Italian colleague who joined our organisation recently and she has a very sunny, outgoing 外向的 Mediterranean personality, whereas a lot of my colleagues, myself included, have more Northern European, slightly more serious personalities perhaps. Now this colleague, when she comes to the UK offices, and now that she’s got to know us a bit, she will kiss us on both cheeks. This is something that we never do in Britain but it’s very much part of her culture and you might think it would have made us feel a bit strange but actually because it’s her custom and because it seems to suit her personality, we all rather like it and think it’s quite charming 可爱的.   

Tip 7 You will want to avoid any behaviour that could create problems within the team. Now, some examples of things that can cause problems would be, firstly not doing your fair share of the workload 工作量. If the work has been clearly allocated 被分配 to people there will be an expectation that you and everyone else will do their fair share. And if you don’t do that it can create additional work for your colleagues and that could be something that would cause resentment 愤 恨,怨恨 or bad feeling. Second, I think the way you deal with people and speak to people in the team has to be appropriate, so that means always avoiding rude or aggressive behaviour and remembering the little courtesies like ‘please’ and ‘thank you’ which help to smooth the relationships in the team. Thirdly, you have to be careful of too much moaning or complaining. A little light-hearted sort-of banter 开玩笑,逗乐 is sometimes OK, but nobody likes a team-member who is constantly complaining about their workload or some aspect of the organisation. And I suppose one final thing that can create difficulty in a team is if there is lack of clarity about what any member of a team is supposed to be doing, what their responsibilities are. So if ever you’re unclear as to what you’re supposed to be doing, or what is expected of you in your team, it’s very important to ask. Ask your team leader or ask other colleagues in the team to be sure that there can be no confusion; everyone wants to be certain what their role is and it’s perfectly normal to seek clarification 征求解释说明 of that if you are in any way unsure.   

Tip 8 If you find yourself in a position where you don’t seem to be getting on with one of your colleagues or perhaps even where you’ve fallen out with them a bit, you’ve disagreed with them rather forcefully 强有力的, it’s very difficult to know what to do. In my experience, people deal with these things differently depending on what sort of person they are. Some people are comfortable with a bit of conflict and will try to sort it out directly with the colleague in question. But others may need to involve someone else in sorting things out. And it’s always hard to know who to talk to, who to involve. You might go to your boss or to the other person’s boss if that’s not the same person. But of course there’s always the risk that that looks as though you’re telling tales 告状 as we say, or going behind their back a bit. Or you may be able to involve another colleague within the team to help to resolve it. So you need to have a think about what’s the best thing to do, and that means don’t react quickly. In most situations, it’s best to just pause and reflect 深思熟虑 and have a think about how to handle it rather than to rush into something that may catch you out later as having been a little bit inappropriate.  

Tip 9 Differences in humour can be very hard to understand because the things that make people laugh in one country can be very different from the things that make people laugh in another. But again, you don’t have to be able to tell jokes in your new workplace; you just have to try to begin to understand aspects of the humour. And that’s OK, to just perhaps smile when other people are laughing; you don’t have to join in and pretend to be absolutely understanding everything if you’re not.   

Tip 10 Sometimes people worry about whether they ought to be joining in with their colleagues out of work, for example, going to the pub with their colleagues. Nobody should feel that they have to go anywhere that they would feel uncomfortable. On the other hand, it’s perfectly OK to go along and find out whether you do or don’t feel comfortable in that environment. So for example, if you’re invited to the pub and you would like to go along, go along! You can drink orange juice or soft drinks 软饮 if you don’t like to drink alcohol. You can stay for as long as you want to but you can leave when you want to and feel that you’re joining in only to the extent that feels comfortable for you. Also, if colleagues have hobbies and interests that they start to talk to you about, at some point it may be possible for you to show an interest in those; particularly if it’s something that you share, for example an interest in football or music. Or perhaps even if it’s something you don’t know anything about and you’re curious about and would like to know more about. So it’s good to ask questions and talk to colleagues about their interests but don’t be surprised if they don’t invite you to things because businesses differ greatly in whether there is or isn’t a lot of out-of-work socialising 往来社交. And [in] some places, people become very friendly out of work and do social things together, and in other places that’s not really the case. So it doesn’t mean if you’re not invited to things that people don’t like you or don’t feel happy with you as a colleague, but they may choose not to take that beyond the workplace to their social lives.    

(答案见下)
















































阅读理解练习 - 答案(ZT)

 
1. Lesley 建议新加入一个团队的员工应当首先做些什么?
答案:对你的新团队成员以礼相待,也要下些功夫来观察这个企业中的企业文化;了解团队的
职业伦理以及上下级之间关系的处理。在这些方面每个企业都有所不同,需要我们去观察和注 意当中微妙的细节。 

2. Lesley 注意到的哪些个人的特点会影响到她的同事对她的看法?
答案:Lesley 说她在公司楼里走路时总是大步流星,这可能会让她的同事觉得她有点专横。 

3. 如果一个团队里每个成员的意见和性格都很相似,是否就说明这个团队的表现会很出色?
答案:否。Lesley 说在绝大多数团队中,如果每个人都一样反而不是一件好事。 

4. 如果你和团队中的一位同事合不来,你应当首先做的事情是什么?
答案:Lesley 说在这种情况下很多人可能都会感到无所适从,但你需要一开始就避免任何唐突
的举动。最好的处理方式是自己先停下来冷静考虑一下如何解决,而不要冒失的作出任何会让 自己后悔的举动。 

5. 很多英国公司里的同事下班后都喜欢去酒吧喝酒聊天,如果你不喜欢喝酒应该怎么办呢?
答案:如果你不喜欢酒吧的气氛就不必强迫自己。你和同事一起去酒吧也不必勉强自己和别人 一样的喝酒,你完全可以根据自己的口味选择喝软饮料。


所有跟帖: 

Thanks for sharing,enjoy spring(-.-;)y-~~~ -京燕花园- 给 京燕花园 发送悄悄话 京燕花园 的博客首页 (0 bytes) () 04/21/2014 postreply 07:28:45

My pleasure. Have a nice week. -紫君- 给 紫君 发送悄悄话 紫君 的博客首页 (0 bytes) () 04/21/2014 postreply 10:57:01

So many tips, very useful. Thanks for sharing:) -南山松- 给 南山松 发送悄悄话 南山松 的博客首页 (0 bytes) () 04/21/2014 postreply 18:12:34

Thanks for your comments. -紫君- 给 紫君 发送悄悄话 紫君 的博客首页 (0 bytes) () 04/21/2014 postreply 20:14:12

Very good tips. Thanks for sharing it! -~叶子~- 给 ~叶子~ 发送悄悄话 ~叶子~ 的博客首页 (0 bytes) () 04/21/2014 postreply 20:23:06

My pleasure.Have a nice evening. -紫君- 给 紫君 发送悄悄话 紫君 的博客首页 (0 bytes) () 04/21/2014 postreply 20:27:43

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