关于退还押金继续问 - 房客否定了我的几乎所有收费，如何应对？

原帖在此：

http://bbs.wenxuecity.com/tzlc/1133986.html

6/15 lease end. 我7/1给她寄去支票。并告诉她我要出国一段日子。房客8/25回certified letter反驳说一切都是a)ordinary wear; b)她交了pet fee of $250; c) 我应给她interest on deposit（其实本州不要求给interest）; d)我没有把deposit放到trust account并通知她--这是我的错，严重吗？;

我是这样收费的(有照片和花费invoice/cancelled check)：

1. Carpet washing/Cleaning - $255.13
2. Touch painting and patching a lot of walls - $600.00 (太脏了）
3. Repair dents and scratches on wood stairs - $150.00 （她说pet fee cover this, 但这是dents and scretches)
4. Broken carpet at middle of third floor (a hole without carpet, like a golf ball size) - $130.00
5. J&J toilet (blocked, full of feces) clean up - $60.00 (她只愿意交这个钱）
6. Collect garbage (beer bottles, cans, dolls, the spread broken doll stuffs, different balls and others) - $30.00
7. Broken (maybe by ball) window screen outside the family room - $20.00 （她否认，我没确凿证据，打算不收这$20）
8. Mowing, edging and trimming all over the yard - $40.00
9. Replacing 5 filters (Filters are very dirty) - $50.00
10. Awning on the deck was removed - $200.00 （仅安装费就$200。少了螺丝，我只好扔了。她说遮阳篷本来就破损不堪）
11. De-weed patio area and the front corner near garage - $0.00
12. Landscaping - $0.00
13. Too thin pine needles with bare spots - $0.00
14. Clean downdraft of range - $0.00
15. Replace 8 blowout light bulbs inside and outside - $0.00 （打算改变主意收$20）

我现在很慌，不知怎么应对。自认为一切有证据，合理。

谁有回信范本？

谢谢啦!