你可分三个阶段，一、云山雾罩，不成则；二、引而不发；三、以静制动，还不成则只好交保险公司或律师处理

一、云山雾罩

1.Call tenant: Hi my friend. I am so sorry to hear that you had an accident out of my rental house. Are you ok? I hope you were not serious enjured.

Several days late:

2.Call or leave a voice message: Hi my friend, are you better? Have you seen a doctor? What story they tell you?

3.Call: Sounds like you have muscle sore. Yes previously I had similar accident.(edit some storry). I know your felling. I am soory that I am afraid that you have to bear a couple of days sore. Anyway, after that everything will recover. I dont think you will have sequae.

4.5.6. call.call. call. Chat. Chat and Chat provided tenant don't ask you provide compensation

租客打电话交租，我得走了