https://www.turkishairlines.com/en-us/flights/hotel-service/
Terms and conditions
- Economy Class passengers having a connection time of 12 hours or longer and Business Class passengers having a connection time of 9 hours or longer can benefit from hotel service free of charge in case a transit flight with a shorter connection time is not provided for the related travel. (Note: For transit flights with a connection time shorter than the designated above, you will not be able to benefit from this service even if the transit flight with a shorter connection time is full.) For example, if passengers are provided with 2 different options for London - Dubai travel, as a flight with 6-hour connection time and a flight with 12-hour connection time, the passenger who has selected the flight with 12-hour connection time will not benefit from this service even if the 6-hour option is full.
- The layover period is calculated taking the landing time of the first flight and departure time of the second flight as a basis.
- Passengers under the age of 18 will not be accepted without accompanying adults.
- A maximum of two nights’ accommodation will be offered.
- Passengers holding tickets which qualify them for this service may no longer be eligible for it if changes to their tickets are made.
- If the layover period falls below 12 hours for Economy Class journeys, or 9 hours for Business Class journeys, the hotel service will not be offered. Ticket changes can be made without paying additional fees or deductions.
- Turkish Airlines will select the hotel accommodating passengers.
- Hotel accommodation is available for passengers on international flights connecting through airports in Türkiye. “Codeshare” flights operated by the Company as the “Operating Carrier” are included within this scope. Passengers with connecting flights under the same confirmed ticket can benefit from this service.
- Hotel service is not provided in the transit area, and the passengers for whom the hotel right arises due to connecting flights bear the obligation to any visa/passport and the regulatory obligations (e-visa, visa fee, documents required due to health reasons, checking the countries whose entry is restricted within the scope of the practices for COVID-19, etc.) required to enter Türkiye.
