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尊敬的8老师，您好！我父母持 IR5 签证入美。他们来美国后，我支付了 $165/person 绿卡费用，有 email 为证。现已经过了60天。非常不幸的是，两人的 receipt number 遗失。请问我如何向有关部门去查询？

-What kind of receipt number do you mean, your payment proof? You can calll USCIS and ask when your parents will receive the green card. When you contact USCIS, tell USCIS your USCIS ELIS account number you created and used to pay the immigrant fee, the date you paid the fee, and your parents' IR5 visa number or A#.

在此，先谢过尊敬的8老师。