windows 10 update, my son's laptop completely dead

Problems

1) dead loop: automatic repair -> ... -> reset etc -> ... -> automatic repair;

2) F2 or F12 when rebooting, I got no option to set reboot sequence, all I could see was something like UEFI boot - this means I can't boot from CD/DVD, or USB;

3) device diagnostic says no hard drive;

4) at some point during all the trying, I could not remember where exactly, I was given "error code 0xc0000034";

5) all the websites, youtube tutorials, suggest to reboot from recovery tools, such as dvd or usb, but I DO NOT HAVE THIS CHOICE! Damn it!

 

I gave up after wasting more than 8 hours. 

 

Then I saw these negative threads about windows 10

- ban windows 10

- windows 10 update nightmare

- windows 10 update killed my laptop

- windows 10 class action lawsuit

and more

 

It's a Dell Inspiron 3148 2in1 laptop with intel i3 and 4gb memory that came with windows 8.1, only one year old. Now it's dead. How can you not hate microsoft? My son is in high school so he needs the computer as well as his data. 

Any suggestion from experts on this board?  Please don't suggest the ones I already tried, thank you and appreciate your time.  

所有跟帖： 

• 一般这类新电脑，恢复盘直接做在殷盘的一个分区。你找找dell网站如何进入那个分区。 -用户名被占用了- ♂ (0 bytes) () 01/14/2016 postreply 03:55:48

• I'm fairly familiar with DOS, but just couldn't get to it -jaydad- ♂ (0 bytes) () 01/14/2016 postreply 05:57:31

• Called Dell, hard drive error code 2000-0151, needs replacement -jaydad- ♂ (255 bytes) () 01/14/2016 postreply 07:49:06

• 不错了。我和dell打交道的经历也是2-3小时。不过去苹果店排队也差不多时间。dell便宜多了 -用户名被占用了- ♂ (0 bytes) () 01/14/2016 postreply 16:11:35

• 现在来看WIN 10没什么大问题。只是UPDATE的做法比较激进。有一个大的UPDATE与重装整个系统一样，两三个小时。 -hot_powerz- ♂ (0 bytes) () 01/14/2016 postreply 21:16:36

• 我也不喜欢这个Windows10 -dudaan- ♂ (252 bytes) () 01/15/2016 postreply 10:00:12

• 没看出Win10比7好到那里去. 东西都找不到. -winxue11- ♂ (0 bytes) () 01/19/2016 postreply 15:49:09