It's not that I am picking on loud people. I am not saying, for example, that people who talk more, who are more extroverted, don't ever have the answers. Of course, they do. The thing is, when people who talk more (or more confidently, or more smoothly, or more openly) have the answer, people already know about it because it's already being expressed.
Nor am I saying that everyone who is quiet has the answer. It's obviously true that someone who is not speaking may not have the answer. The thing is, when people don't talk as much (or as confidently, or as smoothly, or as openly) but they have the answer, people won't know because it isn't being expressed.
It takes a particular approach to facilitation, to team dynamics, to creating team rules and expectations to make sure the best ideas win out.
Nor am I saying that everyone who is quiet has the answer. It's obviously true that someone who is not speaking may not have the answer. The thing is, when people don't talk as much (or as confidently, or as smoothly, or as openly) but they have the answer, people won't know because it isn't being expressed.
It takes a particular approach to facilitation, to team dynamics, to creating team rules and expectations to make sure the best ideas win out.
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Brigitte Labrie I so appreciate the manner at which you have engaged. How good it feels to discuss, to "talk" without the vitriol so common in comment sections everywhere. Thank you!
I think what you’re saying at least, from my perspective, is as a leader, or a meeting facilitator, be aware and alert that the people speaking may not be the people who have to implement or have the actual answer.
We all fall into the trap when we hear somebody who is eloquent or somebody who looks like us, or somebody who comes from the same department because we feel an affiliation toward that person and therefore give what they say more value. While the weak person or the person who is by himself is trying to say something and no one listens because they can’t identify with the person. It happens all the time.
We all fall into the trap when we hear somebody who is eloquent or somebody who looks like us, or somebody who comes from the same department because we feel an affiliation toward that person and therefore give what they say more value. While the weak person or the person who is by himself is trying to say something and no one listens because they can’t identify with the person. It happens all the time.
In meetings, it’s tempting to pay attention to the loud, confident voices.
However, the deep thinkers who hold back often have the key you need to unlock your problem and move forward.
It’s not just a question of listening, it’s listening for the right things from the right people.
#listenright #decipher #discern
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