Microsoft CEO Satya Nadella says empathy isn't a soft skill — it's actually 'the hardest skill we learn'

https://www.businessinsider.com/microsoft-ceo-satya-nadella-empathy-hard-not-soft-skill-2023-10

Microsoft CEO Satya Nadella thinks that empathy is more than just a soft skill — it's crucial in both personal and professional life.

"Empathy is not a soft skill," Nadella said in an interview with Axel Springer CEO Mathias Döpfner on Tuesday. "In fact, it's the hardest skill we learn — to relate to the world, to relate to people that matter the most to us."