Thanks Teacher 8. from your link,I see why it can't, because it did not record her parents name. However, in old China, there was no such record for poor families. So if her 退休单位 won't do it, what other ways can you suggest?
......因为户口本上已经没有他们父母 的名字,如果没有过硬的后门,公证处怕担风险“公事公办”口说无凭,还不给办理。一个邻居,曾经让国内亲友多次跑几百里到农村原籍的派出所开证明他爷爷奶 奶的名字,费时费力费钱,而城里人如果原籍拆迁了还不能办。后来是我的的返聘单位关系比较铁,出了个证明“我们的父母名字和出生地”,公证处说只要有根据 就给办理了。