1. Call credit card company do a dispute first.
2. call tempur pedic 1800 number file complain.
there is nothing wrong with them doing 店家粗鲁的把我们赶出,对消费者严重污辱。You are on their property.
店里事先决口不提此商品不可以退。你不问,他不说。对这么重要的一个purchase我们有知情权。我们当时没有问,是因为觉得,退是当然可以的。--your fault
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Bottom line, there is 100 way to return the mattress right now. do the 1 and 2 asap.