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原文zt
'Swearing' at Work Eases Stress, Boosts Team Spirit, Study Says
Wednesday, October 17, 2007
Having a bad day at the office? Let off a few expletives, it'll ease stress and boost camaraderie, according to a new study.
Researchers at University of East Anglia in Norwich, U.K. conducting a leadership study found the use of "taboo language" made the workplace more tolerable, according to Australia's Daily Telegraph.
Yehuda Baruch, a professor of management at UAE, warned that attempts to prevent workers from swearing could have a negative impact, but stressed that swearing in front of customers is not a good idea.
"Taboo language serves the needs of people for developing and maintaining solidarity and as a mechanism to cope with stress," he said. "Banning it could backfire."
But over-use may too have consequences.
"Managers need to understand how their staff feels about swearing," Baruch added. "The challenge is to master the art of knowing when to turn a blind eye to communication that does not meet with their own standards."
原文zt
'Swearing' at Work Eases Stress, Boosts Team Spirit, Study Says
Wednesday, October 17, 2007
Having a bad day at the office? Let off a few expletives, it'll ease stress and boost camaraderie, according to a new study.
Researchers at University of East Anglia in Norwich, U.K. conducting a leadership study found the use of "taboo language" made the workplace more tolerable, according to Australia's Daily Telegraph.
Yehuda Baruch, a professor of management at UAE, warned that attempts to prevent workers from swearing could have a negative impact, but stressed that swearing in front of customers is not a good idea.
"Taboo language serves the needs of people for developing and maintaining solidarity and as a mechanism to cope with stress," he said. "Banning it could backfire."
But over-use may too have consequences.
"Managers need to understand how their staff feels about swearing," Baruch added. "The challenge is to master the art of knowing when to turn a blind eye to communication that does not meet with their own standards."